Política de cancelación

At Chatham Natural Skin Care, we strive to process and ship orders as quickly as possible to ensure you receive your products in a timely manner. Due to this, we have a limited cancellation window for orders.

Order Cancellations

• Orders can be canceled as long as the order has not been processed. After this time, your order is already being processed and cannot be changed or canceled.
• To request a cancellation within the allowed timeframe, please email us at info@chathamnaturalskincare.com with your order number as soon as possible.

Subscription Cancellations

• If you are subscribed to any of our recurring product deliveries, you may cancel at any time before your next billing cycle to avoid being charged.
• Subscription cancellations must be made through your account or by contacting us at info@chathamnaturalskincare.com at least 48 hours before your renewal date.

Refunds for Canceled Orders

• If your cancellation request is approved within the allowed time, a full refund will be issued to your original payment method.
• Refunds typically process within 5-7 business days after processing, depending on your bank.

We appreciate your understanding and support. If you have any questions, feel free to reach out to our customer support team at info@chathamnaturalskincare.com.